About Us: Everything you need to know

Background

LOAN RESOLUTIONS was incorporated in August 2008. Our foremost priority is treating our customers fairly, efficiently and to the best of our capabilities. When we formed this company we set out to do things ‘the right way’ and to gain a reputation for providing value, excellent customer service and delivering results. From the outset, we wanted our company to offer an ethical proposition, to be transparent, and to satisfy our own personal principles of how to treat the people around us.

 

Since August 2008 the company has evolved considerably. Our initial venture as a Claims Management Company was in unenforceable credit agreements (more about that on the relevant page). Since then we have branched out into other areas of financial claims. Without a doubt, our most successful and positive consumer product is mis-sold payment protection insurance (PPI) claims. In current financial times, the refund of PPI policy premiums can be life-changing. We've had over £100,000 returned to our clients so far, and delivering news of an agreed settlement never gets old. In addition, we have recently started offering a solution for clients who have a mis-sold or unfair mortgage, or clients that have had their property repossessed.


We now offer services beyond claims management including commercial property tax allowance, debt management, car insurance & business bank account auditing. Our services all aim to bring benefit to our clients by either saving them money, or by reclaiming money that is owed to them. In addition, our portfolio of services are available to introducers to expand their current range of services, or venture into something new. We are constantly looking to add valuable services which will benefit our customers and introducers.

People

We thinks it's always better to know who you're dealing which, which is why we've put our mug shots up here.

 

Mal McConechy
Managing Director

Mal has dedicated his entire career to the financial industry and has over 30 years experience. Mal has worked as an IFA, Sales Director and was Mortgage Director for Home of Choice until July 2008. Mal has three passions in life: his family, Liverpool FC and puddings.

Lorraine Robinson
Operations Director

Lorraine has a masters degree in Mechanical Engineering and spent 5 years in the construction industry before taking her CeMAP and entering the financial industry. Lorraine is involved in all the processes of the business. Lorraine likes to think she’s Nigella in the kitchen.

Credentials

LOAN RESOLUTIONS UK Ltd. (trading as LOAN RESOLUTIONS) Registered in England and Wales, Registered Company Number: 06682665


Registered Address: 9A Derby Street, Ormskirk, Lancashire, L39 2BJ


LOAN RESOLUTIONS UK Ltd. is regulated by the Ministry of Justice in respect of claims management activities, Registration Number CRM15525. It's registration can be found here


LOAN RESOLUTIONS UK Ltd. is registered with the Office of Fair Trading, Consumer Credit Licence Number 621686

 

LOAN RESOLUTIONS UK Ltd. is registered with the Information Commissioners (Data Protection) Office, Registration Number PZ1445198